FAQ - Frequently Asked Questions

Select the products you want, add them to your cart, then proceed to checkout. Enter your delivery and payment details, confirm your order, and you will receive an order confirmation by email once it has been completed.
We offer both standard and express delivery. Prices are calculated at checkout based on weight and destination. Standard delivery typically takes 10-14 business days. Once your order has been processed, you will receive a tracking link.
You have 60 days full return policy from the date of delivery. Items must be unused and in original packaging. Once we have received and inspected your return, we will process either an exchange or a refund. Please visit our Returns Portal for detailed instructions.
Yes. All products come with a minimum 2-year factory warranty. If a defect occurs during the warranty period, we will assist with repair, replacement or refund according to the manufacturer's terms.
We accept Visa, MasterCard and most other major credit cards. All transactions are processed securely and your payment information is never stored on our servers.

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